What is PDF file format?


PDF file (Portable Document Format) is a high quality graphic format created by Adobe Systems in order to have a single standard graphic file for all operating systems (WindowsTM, MacintoshTM, UnixTM and others).

Last Updated: August 3, 2015 @ 2:02 pm PST
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Questions or Comments:

Carolyn * VSM MEMBER * on September 2, 2022 @5:25 pm PST
where's the music I just purchased?
reply
Fabrizio Ferrari - moderator and CEO, on September 3, 2022 @9:19 am PST
Thank you Carolyn for your inquiry and recent purchase.

You should have downloaded or printed out your music right after your payment. We also sent you an email with a link to retrieve your music at any time.

You can also retrieve your purchased music from the Orders panel below:

https://www.virtualsheetmusic.com/cgi-bin/access/logs.php?tab=orders

I hope this helps!

Please, let me know if you have any further questions or concerns.

All the best,
Sheila Dobbs on May 16, 2021 @6:27 pm PST
I purchased a pdf piece and I can't find it on my computer. Can you help me?
reply
Fabrizio Ferrari - moderator and CEO, on May 17, 2021 @6:20 am PST
Hello Sheila and thank you for your recent purchase.

I am sorry about that. I'll be happy to help you. Could you please tell me what operating system you are using? Windows or MacOS? Once I know that information, I'll give you step-by-step instructions to retrieve your sheet music.

I look forward to hearing from you.

All the best,
Maggie * VSM MEMBER * on January 25, 2020 @11:10 am PST
I can't download the pdf Fauré berceuse on my HP envy 4520 printer.
Could you help ? Many thanks. Maggie
reply
Fabrizio Ferrari - moderator and CEO, on January 25, 2020 @12:14 pm PST
Hello Maggie and thank you for your inquiry.

I am sorry about what you are reporting, and I'll be happy to help you

I see you have posted your inquiry on this other page:

https://www.virtualsheetmusic.com/support/?sect=3#startcomment_16123

I'll get back to you over there.

Thank you.

All the best,
loret gilbert * VSM MEMBER * on November 18, 2017 @10:54 am PST
Bonsoir,

Je n'arrive pas à imprimer la partition.Et cela arrive souvent ,bien que le reglement soit effectué.Que faire?? Merci Gilbert LORET
reply
Fabrizio Ferrari - moderator and CEO, on November 18, 2017 @3:35 pm PST
I am sorry, but could you please write in English? I'll be happy to assist you. Thank you.
Louise Ryan * VSM MEMBER * on March 2, 2017 @2:43 pm PST
wont print
reply
Fabrizio Ferrari - moderator and CEO, on March 2, 2017 @4:41 pm PST
Louise, could you please tell me more about your reported issue? Are you referring to a specific piece or in general? Please, tell me more about it.

I look forward to hearing from you.

Thank you.
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