Is there any limit in the downloaded music? How many copies can I download and print?For the Alfred® repertoire, you are allowed to print out 1 copy of the music and it cannot be downloaded. For Virtual Sheet Music® or Hal Leonard® items instead, there are no limits and the music can be downloaded in PDF file format. We allow any personal use of our music such as: 1. Print copies of music for public performances 2. Print copies of music for personal study 3. Print copies of music for personal teaching 4. Print copies of music for any other personal purpose We forbid only to mass download our sheet music with automated programs (mass downloading means using special programs to download hundreds of files in a matter of seconds which can overload and jam our server), resell our music in any way, modify and distribute it publicly in any way without our consent. Please, read our License Agreement to learn more or Contact Us with any questions or inquiries you may have, we will be delighted to hear from you. Last Updated: August 3, 2015 @ 2:02 pm PST IMPORTANT: If you wish to have a private conversation, please contact us by email. Thank you!
Public Questions or Comments
Questions or Comments: Kenn * REGISTERED USER * on January 26, 2025 @4:07 pm PST
I don’t know what “Alfred” is.
![]() Fabrizio Ferrari - moderator and CEO, on January 26, 2025 @7:09 pm PST
I am sorry, Kenn, I meant "Alfred" or "Hal Leonard," which are other publishers we work with. I see you have purchased music y Hal Leonard, and at the moment is not possible to receive sheet music via email from those publishers, but we can send it to you if you like. Please contact us at:
support@virtualsheetmusic.com And we'll send your PDF music file to the email you need to receive it. I look forward to hearing from you. All the best, Kenn * REGISTERED USER * on January 26, 2025 @2:22 pm PST
How do I get a copy emailed so I can print it from my laptop?
Olive * REGISTERED USER * on November 13, 2023 @10:45 pm PST
Have sent an email regarding my order last night but still waiting for feedback, need help...
![]() Fabrizio Ferrari - moderator and CEO, on November 14, 2023 @7:44 am PST
Hello Olive and thank you for your inquiry and recent purchase.
I see our customer support manager Julie has already replied to you by email. Please, let me know if you still need any help, otherwise, you can just deal in a more private way with Julie via email. All the best, Terri Nicholson on September 2, 2023 @2:05 pm PST
Can't download Greg Lake's
Still you turn me on I just paid for...can I get it by Email? Terri Nicholson ![]() Fabrizio Ferrari - moderator and CEO, on September 2, 2023 @6:54 pm PST
Of course Terri. I am sorry about that, I am going to send your music by email in a minute. I'll also give you your retrieval link again, just in case.
Please, let me know if you have any further questions or concerns. All the best, Donald Foster * VSM MEMBER * on January 16, 2023 @5:14 am PST
I keep trying to download the free Panis Angelica’s for Flute and piano with accompaniment, but it doesn’t download. Previiously downloaded a few other items and they did fine. Can’t figure it out.
![]() Fabrizio Ferrari - moderator and CEO, on January 16, 2023 @10:18 am PST
Hello Donald and thank you for your inquiry.
I am sorry to read that; that's actually strange. I have tried to download that piece myself, and everything seems to work correctly. I am going to send the PDF file to you by email, but I'd like to know from you how did you try to download your PDF file. Did you click on the download button on the top of the sheet music? Or did you click the blue button underneath? Or did you put that item in your shopping cart together with other music and try to download it after checkout? Any more information is very welcome! I look forward to hearing from you. Thank you again. All the best, Donald Foster * VSM MEMBER * on January 16, 2023 @12:20 pm PST
Hi Fabrizio,
Thank you. I got the PDF now. I was still trying to get the accompaniment download. I pressed the line with “download zip for all files and midi and mp3s. I mainly want accompaniment. It wouldn’t go into my cart for some reason. Fabrizio Ferrari - moderator and CEO, on January 16, 2023 @5:30 pm PST
You are very welcome Donald!
I am sorry about the Mp3 accompaniment files. I can't see why you are not getting those. Let me try to give you some directions: If you click the link inside the red box here: https://www.virtualsheetmusic.com/score/PanisAngelicusFlPf.html#tab=all You should get all audio files, Mp3 accompaniment files included. Alternatively, you can display the audio files: https://www.virtualsheetmusic.com/score/PanisAngelicusFlPf.html#tab=mp3 Then click the "Download .zip" link under the list of the Mp3 accompaniment files. That also should give you a .zip file with inside all accompaniment files. Please, let me know if any of the steps above isn't working for you. Thanks again. All the best, Fabrizio Donald Foster * VSM MEMBER * on January 18, 2023 @4:10 am PST
Hi Farbrizio,
This worked! Thank you! Have a wonderful day! Csilla Steinberger-Lakatos on October 27, 2022 @6:39 am PST
I purchased a string orchestra score, however, when I printed it, it was not centered and cut off the sides and bottom of the notes. When I tried to print it out again, it did not allow me to do so. Please help! Thank you.
Lisa Stidham * VSM MEMBER * on February 19, 2022 @7:09 am PST
I just became a member and purchased "Black is the Color" in a what I thought was a transposed key (C minor) but it showed up as the original key (e minor). What can I do, and why did I have to buy it again in another key?
![]() Fabrizio Ferrari - moderator and CEO, on February 19, 2022 @7:46 am PST
Hello Lisa and thank you for your inquiry and recent Membership (welcome!)
When you transpose Hal Leonard's music, you must be sure to click the Printer button at the top of the viewer to print/download it, and not the blue button at the bottom of the page. That's the only way to download or print your transposed music, otherwise, you'll always get the original, untransposed music file. Please, let me know if you have any further questions or concerns. Enjoy! All the best, Barry Edelson on November 20, 2021 @8:26 am PST
How do i know if my purchase is from Alfred? Sor Le Calme
![]() Fabrizio Ferrari - moderator and CEO, on November 20, 2021 @10:11 am PST
Good question Barry! You can understand that inside any music item page from the icon you see at the top-left of the item's description. The description itself also tells the name of the publisher. You can also understand that from the indexes and when you perform a search. Just look at the image on the right of each search or index result to understand the publisher.
You can learn more on that on this page which explains the benefits of our membership: https://www.virtualsheetmusic.com/unlimitedNew2HLDET.html Please, let me know if you have any further questions. All the best, Shirley on September 21, 2021 @12:13 am PST
I purchased the music, but the pdf file is password protected! Can't print out, doesn't work.
![]() Fabrizio Ferrari - moderator and CEO, on September 21, 2021 @8:29 am PST
Hello Shirley and thank you for your recent purchase.
The PDF you have purchased can be absolutely printed without a password, it just cannot be modified. If you use Adobe's Acrobat or Preview (on a Mac) you shouldn't have any problems printing it out. Please, let me know what program you are trying to open the file with. I'll be happy to help you. I look forward to hearing from you. Display more comments... (8 more)
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